Privacy Policy
Privacy Policy
Effective Date: November 2, 2026
This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit or make a purchase from Becalmy.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
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Log files: These track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
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Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. Payment information, including credit card details, is processed through our payment service providers. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices and order confirmations. We also use this information to:
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Communicate with you about your orders and customer service requests.
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Screen orders for potential risk or fraud.
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Provide information about our products or services in accordance with your marketing preferences.
We use Device Information to help screen for potential risk and fraud and to improve and optimize our Site, including understanding how customers browse and interact with it.
No Sale or Sharing of Personal Information
We do not sell or share personal information, as those terms are defined under applicable law. This applies to all individuals, including individuals under 16 years of age.
Disclosure to Service Providers
We disclose Personal Information to service providers as necessary to operate our business and provide services to you, including store hosting, payment processing, order fulfillment, shipping, analytics, and customer communications. These disclosures are for services performed on our behalf and do not permit providers to use your information for their own independent advertising purposes.
For example, we use Shopify to power our online store. You can read more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how customers use the Site. Information about Google’s privacy practices is available here: https://policies.google.com/privacy.
You can opt out of Google Analytics using the browser add-on available here: https://tools.google.com/dlpage/gaoptout.
We may also disclose Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.
Cookies and Your Choices
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features or functions of the Site.
You can unsubscribe from marketing emails using the unsubscribe link included in those emails. For SMS opt-out instructions, see the SMS and Email Marketing section below.
Do Not Track
We do not alter our Site’s data collection and use practices in response to a browser’s Do Not Track signal, except where required by applicable law.
Your Rights
Depending on where you live and the laws that apply, you may have rights regarding your Personal Information, including requesting access to, correction of, or deletion of that information.
If you are a European resident, you may also have the right to object to or restrict certain processing and to request portability of your information. Where processing is based on consent, you may withdraw that consent.
To exercise your rights, please contact us at support@becalmy.com.
We process information as necessary to fulfill contracts with you, such as completing an order, to pursue legitimate business interests where permitted, to comply with legal obligations, or with your consent where required.
Your information may be transferred outside your country of residence, including to Canada and the United States.
Data Retention
We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.
You may request deletion of your Personal Information by contacting us. Certain information may need to be retained where permitted or required by applicable law.
SMS and Email Marketing
If you opt in to our SMS or email marketing program, Firepush, on behalf of Becalmy, may use automated means to send recurring promotional text messages or emails. Messages may be based on your interactions with us, with no more than five SMS messages or emails per week.
Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply.
Reply STOP to unsubscribe from SMS messages or HELP for help. You may also use the unsubscribe link provided in applicable messages.
For more information, view the SMS Mobile Messaging Marketing Program Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the date shown at the beginning.
Contact Us
For more information about our privacy practices, to ask a question, to exercise your privacy rights, or to make a complaint, please contact us at:
Becalmy
Email: support@becalmy.com